Privacy Policy

Overview

This Privacy Policy outlines how Shelting collects, uses, and safeguards personal information when you use our website and services, whether free or paid. This policy is applicable to all users, visitors, and registered members.

Information Collection

Information you provide

• Account and contact details (name, email, phone number)
• Profile and listing content (e.g., property details, descriptions, media)
• Payment and transaction information (only processed via secure gateways)

Information we automatically collect

• Browser/device type, IP address
• Pages visited and usage behavior
• Referrer URLs and timestamps

Location Data

• Precise location data (GPS, Wi-Fi, or cellular network triangulation) if you enable location services for specific features (e.g., finding nearby properties).
• General location data (derived from IP address) for analytics and content localization.

Information Use

Your data helps us:

• Enable account creation and service access
• Manage property listings and inquiries
• Send service-related updates, alerts, and newsletters
• Process payments and subscriptions
• Enhance security and detect fraud

Information Sharing

We do not sell personal data. However, we may share your data with:

• Trusted service providers under confidentiality
• Payment processors (e.g., Razorpay, Stripe)
• Law enforcement or regulatory authorities (as required by Indian law)

Data Security

We implement strong measures to protect your information, including:

• HTTPS encryption across the platform
• Regular vulnerability checks
• Role-based access and audit logs

Your Rights

You are entitled to:

• Access the personal data you have shared
• Request correction of inaccurate data
• Delete your data (subject to legal retention requirements)
• Opt-out of marketing communications

Third-Party Links

Our platform may contain links to third-party websites or embedded tools. We are not responsible for their privacy practices. Please review their policies separately.

Legal Obligations (India)

Shelting complies with the Information Technology Act, 2000 and applicable rules including the Reasonable Security Practices and Sensitive Personal Data or Information (SPDI) Rules. We also align our practices with the Digital Personal Data Protection Act, 2023 where applicable.

Consent at Registration

By registering for an account on our platform, you explicitly consent to the terms of this Privacy Policy and our Terms of Service. You acknowledge that you have read, understood, and agreed to the collection, use, and sharing of your information as described herein. If you do not agree with these terms, please do not register or use our services.

Policy Updates

We may periodically revise this policy. Any material changes will be communicated via email or prominent notice on the platform. We encourage you to review it frequently.

Contact Us

For questions or complaints related to privacy, reach out to our Grievance Officer: